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Business Insights

Trust. Business Catalyst or Achilles’ Heel?

By Justin McCullough

Trust600What if character and competence were the primary concern for building your business (and yourself)? Have you considered that?

According to thoughtful work by Stephen Covey and Ken Blanchard, both of whom have sold millions of business books and helped transformed countless businesses, there is an important case for trust in your employees and business.

This is what Stephen Covey had to say about Trust in his book Speed of Trust and Smart Trust:

  1. Trust is an economic driver.
  2. Trust is the number one competency of leadership.
  3. Trust is a learn-able competency.

I can agree with this. When you don’t have trust, things quickly fall apart, stall out, and bog down.  Depending on the character and competence of those working with you, the outcomes could be “just barely manageable” or down right “tragic”.  And its the relationships of others as well as the poor performance of the organization that pay the cost of these trust problems.

During a two day business retreat, I experienced all sorts of trust building exercises, all with one purpose; To open us up to one another, draw us closer as a team so we could work together, and become more trusting partners in the work we needed to do. I’ve experienced it first-hand. Trust matters if you want to drive successful teams and a successful business.

This post is about the mechanics and components of trust and most likely it is not at all what you think it is.

For example, how do you look at team building? My guess is that it doesnt look much like this:Building a Great TeamSince your team building model most likely doesn’t build up from trust, you are likely to suffer from these problems:

The 5 Dysfunctions of a Team

So let’s take a quick look at this insightful introduction to trust by Stephen Covey.

Are you looking for velocity in your business? Want to go further, faster, more efficiently? If so, Trust should be at the core of your relationships, partnerships, and projects.

we-need-to-build-a-relationship-of-trust-not-just-within-a-firm-but-within-a-society-by-trust-i-quote-1I’t comes as no surprise as to how important trust is.

trust-the-foundation-of-a-cohesive-team-6-638 How exactly does trust work?

be-the-flintstones-10-638

It starts with understanding the two key components of trust:

trust-competence-characterComponents-of-TrustTo summarize that in as simple of a way as possible, trust looks like this:
TrustMatrix

As you consider trust, you can put yourself and others into 4 primary quadrants:

TrustDistrustQuads

When you put it in action, trust looks like this:ppn0808_030b.jpg_600
In order to move into Trust, you must be able, believable, connected, and dependable:

ABCD-TrustModel

To move toward trusting environments, you must address character and competence and dispel the myths of trust:
Screen Shot 2015-04-23 at 9.13.12 AM

When you harness the power of trust, you’ll see the benefits or suffer the consequences.

coveyhighlowtrust

Look out for the behaviors that build or diminish trust.
behaviors-that-build-or-diminish-trust-accounts-1-728trust-presentation-6-728

 

Perfecting Cold Emails. 20+ “How to” Posts on Cold Email Best Practices.

By Justin McCullough

bigfoot Ready to email someone for the first time – asking for something? Wish you had an email template and and some advice on the best way to send a cold email? Maybe a bunch of email templates or advice from someone who has been effective with it?

Well, this is the post for you.

If I were about to starting emailing people I didn’t know, I’d want to read ALL the posts linked in further down in this article in order to wrap my mind around the best approach, what to avoid and what to do to increase my odds of success.

A quick primer on what they will all tell you:

  • Use a specific subject line.
  • Be brief, clear, and with one ask.
  • Be personable.
  • Show that you know something about them.
  • Don’t present yourself selfishly.

So here ya go. Dive in and create your own game plan by reading these links and picking out the elements best for you and your current needs for cold emails.

dmitryIf you happen to be rushed and just want one good article to start off with, then I suggest you jump straight over to Dmitry’s exemplary post on cold email techniques that have worked.

Trust me, this isn’t just a link list of some posts about cold email blasting.  In my opinion, the following posts represent the best curated sources of insight and advice on taking action in your cold email efforts.

  1. 26 COLD EMAIL TEMPLATES & RESOURCES WHICH GUARANTEE TO GET A RESPONSE by Dmitry at Criminally Prolific
  2. How to Email Busy People (Without Being Annoying) by Greg at Sparring Mind
  3. How Your Customers Actually Read Your Emails By Chris Hexton on Conversion XL
  4. The Real Emails I Send to Win Guest Bloggers (Like Buffer’s Kevan Lee) by Brian Sun
  5. COLD EMAIL STRATEGY TO LAND YOUR DREAM JOB WITH TOP INFLUENCERS by Sapph Li
  6. The cold emails that got me meetings at Twitter, LinkedIn and GitHub by Iris Shoor at Startup Moon
  7. How to Increase Responses from Link Requests (Classic Examples, Recommendations and a lot more) BY VENCHITO TAMPON
  8. 6 Ways to Get Me to Email You Back by Adam Grant author of Give and Take
  9. What I learned from Sending 1,000 Cold Emails by Shane Snow and Jon Youshaei
  10. How to Cold Email Prospects by Scott Britton
  11. How One Cold Email Landed Me A $15K Consulting Project by Marco Massaro
  12. 5 Tips for E-mailing Busy People by Tim Ferriss author of The Four Hour Work-Week
  13. The Cold Email Outreach Guide To Become Pro by Alex Chaidaroglou
  14. How To Cold Email For Success: Validating A Product With Example by Wilson Peng
  15. 5 Link Building Outreach Emails That Actually Work by Sapph Li
  16. Cold Emails that Land Dream Gigs wtih top Influencers – For Freelancers by Sapph Li
  17. How To Email Busy People by Jason Freedman
  18. The successful cold email: a step-by-step recipe by Josh Bernoff author of Groundswell
  19. One of the best cold emails I’ve EVER received by Noah Kagan of AppSumo
  20. What An Email Response From Rand Fishkin Taught Me About Influencer Outreach by Tim Soulo
  21. What Separates a “Good” Outreach Email from a “Great” One? by Rand Fishkin, CEO at MOZ.com
  22. What are best practices for sending “cold” sales emails? a Quora Post
  23. Cold calling / cold emails to execs for intros a Quora Post
  24. How to get someone you don’t know to help you. Hint: send a personal email. by Josh Bernoff author of Groundswell
  25. 7 Tricks to Write an Effective Cold Email by Kevin Gould
  26. 5 Cold Email Templates That Will Generate Warm Leads For Your Sales Team! by Steli Efti
  27. The Best Gold Email Pitch Ive Ever Gotten by Ginny Soskey
  28. 101 Email Templates

Priceless Online Marketing Guides From Neil Patel

By Justin McCullough

One of the web’s most informed internet marketers, Neil Patel, has been deploying an entirely new approach to content marketing – long format blog posts in the form of an authoritative guide on key topics for online marketers and entrepreneurs. With multiple online businesses including CrazyEgg and KISSMetrics, Neil has been using QuickSprout.com. his personal site, to share his in-depth findings and experiences. It’s a treasure trove for content creators and online marketers.

6 Outstanding Marketing Guides from Neil Patel

The following guides prove to be enlightening for even the most experienced marketers – and if you’re new to online marketing, then this is extremely well organized foundational material for you to review and apply.

1. The Growth Hacking Guide

Looking to get and keep customers? Then this growth hacking guide is the perfect primer. You’ll learn how to think differently about growth, how to measure it and create it. You’ll find it’s not a “marketer” who does this, but instead, a methodically driven creator and experimenter. You’ll love the examples, depth of information, and end-of-chapter summaries.
Read the guide

2. The Content Marketing Guide

This is essential reading for bloggers, ecommerce sites, and business owners who are looking to drive sales, traffic, and trust using high-value content. This is something Neil is a master at and you’ll find everything from generating good content ideas to planning your content creation and learning how to write like a pro. You’ll learn more about SEO and how to promote the site and solid ways to monetize the traffic. You’ll get a lot of value out of the examples, templates and advice.
Read the guide

3. The Link Building Guide

For online marketers and anyone trying to generate more traffic to their site, one of the most important skills is link building. This is a “normal” SEO concern, but it’s written for business owners and marketers to get a complete view of why this matters, how it works, and the strategies involved in building great inbound links. You’ll find ideas, advice, tips, and direct instruction to quickly advance your link building strategies and results.
Read the guide

4. The SEO Guide

This SEO guide gets into advanced topics and proves to be a great next step for those that have mastered SEO Basics and have already moved past the well known SEOMoz Beginner’s Guide. Additionally, this guide is written after the now infamous Penguin and Panda Google updates, so you’ll find it’s extremely relevant and useful for today’s SEO best practices. You’ll like that tactical advice, sound strategies, and helpful examples.
Read the guide

5. The Online Marketing Guide

This 14 chapter guide pulls you through developing strategy, plans, conversions, email marketing, pr, and more. It’s billed as a beginner’s guide for first-time marketers, small business owners, and experienced entrepreneurs. I found it to be a well organized collection of concept and strategy for online marketing – more than a primer, but less than a definitive end-all guide. I think you’ll find it useful for all the key aspects of your online marketing efforts.
Read the guide

6. The Copywriting Guide

Great writing is the foundation for all marketing, seo, and useful content. It’s engaging, persuasive, and shareable. If you are interested in selling more online, getting more people to follow you or recommend you as a resource, then this guide is a critical tool. You’ll learn about creating clear and compelling content, headlines, and customer focused messages. Most improtantly, you’ll learn how to focus on the customer and convert more people.
Read the guide

Marketing Case Study: Dodge Super Bowl Farmer Ad. (How it Failed and How To Fix It)

By Justin McCullough

Practical Examples on How to turn the Dodge “Farmer” Super Bowl Ad into Content Marketing with a Lasting Audience.

20960930_SSHanging with nowhere to go.  That’s what Dodge did with the Farmer Super Bowl ad.

Dodge took the biggest single exposure opportunity with 108 million live viewers and an almost great ad and failed the “sales-minded” part of its story telling and didn’t tell us what to do next.

And you won’t believe what they already had in place to work with!

This spot is so close to being an unexpected home run for Dodge and the ad agency – WITHOUT the huge production budgets that it begs to be a case study. It practically IS a case study.

It’s tweaks away from content marketing at the highest level – but it misses the mark.

Go ahead, watch for yourself, I’ll wait.

Did you notice the audio and images?

Did you see Hollywood actors, chase scenes with computer animation or the finest expose’ of cinematography and lighting?

Did you see the call to action?

You could have made the 2 minute, $15-20 million dollar, spot yourself.

AND NAILED IT.

AND built an audience. AND a conversation. AND a list that converts. (I’ll prove it, just follow along.)

This ad stripped out all the Hollywood magic, all the standard ad agency glitz and glamor and focused on a compelling message.  All stirred up with nowhere to go.

It literally wasted all the conversational momentum and passed on the opportunity to build an audience.

But instead, it’s just a long branding ad. Why, Dodge, Why?

I’ll explain it all, including some things you didn’t know that will blow you mind and have you saying the same thing, for the love of God, Why?!

Great Use of Emotional Marketing

farmerThe ad has already proven itself as an emotional marketing powerhouse with a remix and plenty of people talking about it.

For all the merits explained in this mega post about how to create emotional marketing, this Dodge spot creates an emotional connection, causes a physical reaction, and becomes something worthy of discussion. It only misses the mark because it doesn’t inspire action (or channel it) and direct us to the next step.

And, as you’ll see in a minute, Dodge has a lot we could have done next.

If you are a content marketer you’ll notice how this could have been a result of your work, not one of the best agencies in America.

The audio from Paul Harvey’s 1978 speech, an authentic American message of faith, hard work and family values along with beautiful static images strengthen its ability to connect emotionally and inspire action.

In this case the lack of Hollywood magic made it stronger – more human.

More like content marketing.

So where’s the beef?

Clarity on Content Marketing from Chris Brogan.

Just 2 days after the Super Bowl, Chris Brogan explained why Content Marketing is Not Branding.
“Content marketing is sales-minded storytelling”, Chris said “[and content marketing] had better be helping your market make a decision of some kind.” Indeed, the objective of marketing is to create a compelling action, a next step.

Chris says that content marketing includes:

  1. Friendly story telling
  2. A push to action (or an offer)
  3. Direct sales efforts
  4. An occasional off topic warm fuzzy effort

While not listed, there is an implied 5th point to provide helpful information (not necessarily story telling) that answers problems, scratches an itch, and otherwise provides value.

So, for example, because Chris is doing content marketing himself, in that informative article he literally spells out how the article is intended to convert.

“Did I charge you any money? No. Did I tell you about my product or service in the body of this post? No. What I did was start what I hope to be a relationship with you and I’ve invited you to get my awesome newsletter. That’s me content marketing.”

So, what’s this got to do with Dodge?

Real Impact. Real Story. Really Missing the Mark.

dodge-ram-farmerI don’t know about you, but I’m no farmer. Even still, I was absolutely stirred up. The spot had my attention and a gentle nudge or invitation was expected, and I feel necessary. The ad agency and Dodge actually did a lot, but left so much to die on the vine.

Viewers are trained to know that automotive ads are just to remind us of their brand and keep it top of mind. We don’t expect much of these ads. So, for the most part the viewer has only a basic emotional connection with the brand and we all understand there is nothing to really do unless you are looking for a truck right now. If so, then the ad pushes us to a Dodge dealer.

Most of us move on, flip the channel – whatever. Virtually none of us go to the dealership tomorrow.

Without direction, some of us may share the link to the video on twitter of Facebook.

However, when you make a spot supercharged with emotion, completely unexpected, and replete with a message of God, family, and farmers – you’re doing more than telling us to remember the brand.

Even still, we didn’t know much about what was really going on here. It was hard to talk about and all the indicators of next steps are missing. So, even as this video spreads it still dies on the vine – too much is missing.

Let me explain…

The part missing in the Dodge spot is how this content converts attention into prospects and prospects into customers. More than just leaving out a call to action and any logical next step, they leave out some amazing information and give no indication to how much has been put into this message.

For $15 – $20 Million to run the spot, there better be some part of this story that converts – right?

Get this…

Not only did their spot have no call to action, here’s their YouTube description – do you see a link or any call to action there? Nope.
youtubedesc

Here’s what you don’t know.

BECAUSE your introduction to this video is ONLY from the Super Bowl ad or from a You Tube Video on a website, like mine above, you don’t know there is actually a fully developed back story.

They don’t even hint at it. And this is way to much to leave open to discover. Just a gentle nudge of a next action would have been plenty.

Here’s the missing back story and what Dodge didn’t tell us or help us understand in the ad or the YouTube Video

home11 –Dodge is serious about this Farmer campaign and has dedicated a lot of resources to it. They put farmers front and center on the homepage for Dodge Trucks with a beautiful hero shot of their truck on a farm with this headline “The Ram brand declares 2013 the Year of the Farmer”.

They are telling us this is a movement they want us to join.

But that’s not all.

2- They are donating $1 million dollars to support FFA. A worthy cause.

home23- You also don’t know they have a creative web page dedicated to this $1 million dollar program to support FFA. That includes the Farmer video plus content. Yes, content. The content (well some of it) that we are talking about.

4 – You also don’t know they have some beautiful images that follow the theme of the video and Farmers message for you to share on Facebook. Here are three I really like.
ramsharebadges
5– This movement has a Twitter Hashtag, it’s #KeepPlowing

ramnewsletter6 –They have an email newsletter to sign up too. It’s hidden. You have to scroll down and click a link before actually getting to it. So, it’s probably not getting signups and whatever it is getting is abysmal compared to what it would get if it were simplified and brought up to the Farmer page where it belongs.

7 – They have a You Tube account for the embedded Farmer video on their homepage.  Currently it has the text of Paul Harvey’s speech and no link or call to action in the video description.

twitterram8 – They have a twitter account for Ram Trucks and it’s pretty much unmanned and on autopilot. Seriously?!

With millions of dollars in just the Super Bowl ad, the powerful story of the video itself, plus all this ground work in place – why did you leave so much on the table? So much was done right!

While the website has stunning design with gorgeous photography, it’s lacking all the polish of a content marketer looking for the call to action, looking for the business that needs to be done.

Let me spell it out.

How Content Marketing Woulda Done It.

1.  The digital foundation.

The eight points above show a lot of effort had already gone into the digital space. But not the stuff that actually converts. A content marketer would have had all the digital properties completely setup and ready to do business.

1.1 The Website Domain

Use a unique domain name like GrowUSwithRAM.com or GrowUSFarmers.com or RamforFarmers.com

Alternatively, if Dodge required it, the unique domain name would have redirected to the Farmer section of ramtrucks.com.

1.2 The Website

The site would be laser focused on this campaign with content, lead generation stuff, and all the things that were started at http://www.ramtrucks.com/en/keepplowing/ could have been a fine foundation. The visitor would be given a few new options including an email signup form, additional unique content and statistics on the American farmer and a way to join the movement (the Farmer Community by Dodge Ram).

1.3 The Email Newsletter

An email signup form to show support of Farmers and tie the interest into action.  This would have included just a name, email, and a simple radio button to select either “I am a Farmer” or “I am not a Farmer”.  The signup would have been tied to an offer and benefit.  For example, “Every signup will result in $1 dollar given to FFA on your behalf”.  Farmers would get ongoing newsletters from Dodge that keep a relevant connection to Ram and sales offers.  Non-Farmers would get ongoing newsletters about the FFA and how to connect with Ram.

1.4 The YouTube Video

The video description would have a link to the website.  The video itself would have a longer ending to include the clear call to action, hashtag, and website address to go too next for the $1 million dollar donation for FFA.

1.5 Text to Support

All digital properties would have had a unique text for cell phones to support farmers.  This would have been used to build the Dodge list of text subscribers and act as a donation / giving portal as well as an ongoing connection to this audience.  For example, future text messages might share info about extending the life of a vehicle, or preparing a vehicle for trade in and of course information about farmers and supporting the FFA with updates.

1.5 The Hashtag

The hashtag should be an extension of the unique domain name. The hashtag would be monitored and replied to when used.

1.6 The Twitter Account

Leading into the game, the twitter account would have beet tweeting too and with users about the Super Bowl and ad’s that were airing.  They would have been IN CONVERSATION MODE, much like Oreo was doing.  During their spot, they would have been tweeting against their hashtag and the other tags like #SBAds etc.  The twitter profile would have had a farmer image, a link to the farmer website with a clear call to action “RAM Supports America’s Farmer. $1 Million to be given to Farmers with your help, click here link to farmer page”.  Ongoing tweets would have gone out during the black out to drive traffic to the spot on Youtube (where the Youtube spot had a link to the website).  https://twitter.com/ramtrucks

2.  The Dodge Community

The website would have life with real people present. An ability to start and keep discussions going based on interest.

2.1 Community Voices / Bloggers

A few credible bloggers would have been tapped to share in the content creation and discussions on the site as well as the conversations around the twitter hashtag. These people would be key insiders of the Dodge Farmer community.  These bloggers would have been partners in the audience effort to help the conversation along, join the conversation and keep it authentic for farmers, the FFA and even Dodge. I would have started with Becky McCray, Livestock owner and entrepreneur and trusted her guidance on the rural online audience.

2.2 Comments and Forums

The website would have a comments area and forums area to keep people talking and participating in the community.  This would include open Q&A and ongoing topics to discuss for both Farmers and Dodge lovers.

3. The Dodge Farmer Super Bowl Ad

The spot that ran during the game would have been modified specifically for live viewers.  As I already mentioned the changes to the YouTube version of the commercial would be for YouTube only. The live spot that ran during the Super Bowl would have been modified specifically for these viewers and include a clear call to action.

3.1 Hashtag Visible One Minute Into Spot

Because the spot is 2 minutes and very engaging, after 60 seconds, the spot would have had a twitter hashtag visible in a discrete way until the end of the spot.  People would be tweeting and talking about it real time and later.

3.2 Change Final 3 Images for Call to Action

That last 20 seconds pack a lot of power.  One of the final images includes the boy with his cowboy hat looking to the right and matches the Paul Harvey’s narrative ”when his son says he wants to spend his life doing what dad does… so God made a farmer.”

These final images would include clear next steps. Something like this:
Ram0

Ram2boy

Ram2

Ram3
Please note the web address listed GrowUSFarmers.com is just for example purposes, added to illustrate the point about a clear next step call to action.

Most of this would add $0 additional cost. They already had the spots, the site, the social media outlets.

But the gain would have been huge.

The End Result and Additional Benefits for Dodge:

  1. The $1 million dollar give away would have been recognized as a great show of support for FFA.
  2. A passive call to action for discussion through the Twitter hashtag would have created a lot of tweets and discussion.
  3. People tweeting around the hashtag and being responded too in real time creating more buzz and intimacy with the brand.
  4. A clear call to action, to go to the website would have resulted in huge traffic, interest, and leads.
  5. More people would have shared from the website and used the image badges and shared them on Facebook creating more visibility and interest.
  6. The YouTube video would have included calls to action for texting, tweeting, and visiting site so the millions of viewers there would be activated too.
  7. A community would be ready to receive the interest of the viewers for commenting and forums discussions creating even more community.
  8. An email list would have been formed for ongoing marketing and communication allowing you to monetize the ad spend with tangible leads and advocates.
  9. An audience would have been built around Dodge Ram Trucks and lots of discussions, mentions and inbound links would have occurred.
  10. FFA would have gotten a lot more attention and visibility.
  11. Dodge partners would have gotten extended value for support.
  12. Farmers and FFA students would have loved Dodge all the more.
  13. Instead of Oreo being the talk of the town for being responsive and relevant, Dodge would have owned the conversation through its emotional marketing with a clear call to action and a community of people ready willing and able to share in the discussion.
  14. The original intent of Branding would have been even more effective.

A few basic items on your social media outlets and website along with a simple and clear next step would have gone a long way.

Note to All Major Brands

You should consider all the points in this post. They apply to you too.

When you are buying your visibility, pay it off and keep the conversation going.  The viewers expect you are there, ready, listening and interested in what they have to say.   The days of buying ad placement and pushing a finished spot and calling things done are gone.  You’ll have to be able to continue the discussion.  When you do, you’ll be winning. For now at least.

Final Note to Content Marketers

This spot is so close to being an unexpected home run for Dodge and the ad agency – WITHOUT the huge production budgets that it begs to be a case study. It practically IS a case study. And I think this is something you could have done yourself.

I wrote this article for you.  This is an example you can repeat – well, minus the ad that plays during the Super Bowl.  But everything else INCLUDING creating a video like the Dodge Farmer video, you can do.  And I hope you will.

Create emotional marketing and pay it off with clear calls to action.  Your clients will appreciate it. Remember, content marketing is all about moving you to a buying decision through sales-minded story-telling.

Over to You.

If you know someone at Dodge or The Richards Group, get this article to them. I would love to hear them weigh in on their thoughts and if they agree or disagree.

So what do you think?

Have you joined Chris Brogan’s Newsletter yet?  What about mine? Signup below and go ahead and share this on Twitter or Google Plus. Leave your thoughts below.

How Content Creators Use Reverse Engineering to Craft Amazing Reader Experiences

By Justin McCullough

5357373699_chelseawaReverse engineering may just be the change your content marketing strategy needed to go to the next level.

You already cross link your posts like a champ refusing to get a black eye, but do you create forward content specifically to support your current and possibly best content?

With this reverse engineering approach to content creation, you create compelling reader experiences that keep you on message while delivering several high value, contextually relevant posts that delights your readers.

The only new tools you’ll need – discipline and the process.

Here’s how it works.

The Sum Total Content Creation Method

  1. Write your high authority blog post. This is your Pinnacle Content.
  2. Link to other credible sources within your blog post.
  3. Cross link your own interesting or vulnerable and heart-wrenching blog posts.
  4. Then DON’T PUBLISH IT.
  5. Then mine the post for great supporting content your reader would value in relation to this Pinnacle Content.
  6. Then write and publish those supporting posts
  7. Then publish your Pinnacle Content with all supporting posts linking into it

Don’t dismiss this strategy not yet.

Read on to understand how valuable this method is.

While this requires you to delay self gratification and not ship your work, that’s not a bad thing.

Here’s why.

It gives your reader rich content tightly associated to the captivating message within your Pinnacle Content. It continues your story in a meaningful way.

Doing this creates a deep funnel of value and quality for your reader.

Think info-journey fueled by well coordinated info-snacks.

Immersive content not redundant content

This is not the same as writing a post and linking to old single-serving articles.

Nor is it gratuitous exposition on the same topic across several posts instead of one.

This is intentionally creating a hand-crafted and predefined network of content. It’s like pre-curating content that snaps together with great harmony.

Total Sum Content is a hive of intelligence in the form of a mountain that rises to a peak with one sharply focused and relevant post – the Pinnacle Content post which has all these supporting posts acting like tendrils of climbers rope cascading in a wide radius from its peak. Ready to support the path any reader sees potential in.

The benefits are many

  1. Clearer and more focused writing (you wont be tempted to cover several topics in a single pst)
  2. You’ll give a dynamic and strong entry-way to your most important content
  3. You’ll create more time on your blog, more page visits, and more content that matches your focus area
  4. You’ll provide an unexpected and unparalleled reader experience that delivers link by link
  5. You’ll give the reader a better understanding of your unique authority.
  6. You’ll exercise content that relates so strongly it could be the core of a book
  7. You’ll have greater connections to longtail, even obscure, but highly relevant content (stuff people aren’t looking for yet)

 

No one has time or attention to choose their own reading adventure

Rubbish.

No one has time for crap that leads to more crap.

With Total Sum Content Creation, you aren’t creating crap that links to crap.

You’re bringing expertise and craft to each post so it all adds up to a great, informative, and rewarding experience.

And not all of your topics have to connect.

In my case I may not actually cross link all 18 posts, but it signals to me exactly what I need to write about in order to properly scope and craft a focused and meaningful story that offers tangential depth in my authoritative area.

If anything, my idea bank of topics to write about grows and is connected to a thought process that reminds me why that topic had merit, why it seemed to have important life to it that would matter to my readers. In this way, I wont be tempted to write and ok info-snack that doesn’t really connect to an overarching story. It may still be a single post, but it wont be to far apart from a strong body of related content.

When you love to create helpful content, this is a good way to never loose your message or struggle with new content ideas.

Are you doing this?

If you aren’t share this on twitter and raise the flag for this powerful content development tactic. Heck, if you are doing this, share it anyway and comment below.

(Photo Credit)

The Ugly Business Syndrome and it’s 8 Curable Causes

By Justin McCullough

UglyBaby
The young, self-absorbed hipster couple exits the hospital after just seeing their first newborn…

Guy: Ugly Baby.

Girl: Yeah, ugly, definitely. But I’m sure it’ll get cuter as it grows up.

Guy: Will it?

Girl: (with a chuckle) Geez, lets hope so…

And that’s what folks will say about your business when it’s first born.

That one-room office with a card table for a desk and the boxes stacked where a filing cabinet should go.

Or maybe you’ve got a bit of a start-up bank-roll and got an office and fancy new equipment.  Doesn’t change anything – not really.

It’s just fancy clothes on an ugly business.

Why your new business is ugly when it’s first born:

  1. Not unique
  2. Not built for success
  3. Not ready
  4. Not aware of its customers
  5. Led by losers
  6. Without core values
  7. Without purpose
  8. Not in harmony

These eight things typify most start-up businesses. And that’s ok – really.

Just like in life, your business is never finished and you should continually be looping through and refining and redirecting your plans.

You see, I’ve come to learn these eight things are ok so long as you don’t stay that way.

Let me explain…

Explaining ugly

1 – Not Unique

People don’t do risky, don’t finance risky, don’t join and work for risky.

People want comfortable, safe bets therefore they want what’s already been done and proven to work. You can’t survive in a marketplace where all business are alike, that’s where price wars and unscrupulous marketplace activity thrives.  So, you must be risky (unique) to ultimately stand out and succeed. Don’t worry, you’ll get there, your business depends on it.

Read Seth Godin’s Purple Cow to make your business remarkable.

2 – Built for success

Every business starts with limitations and deficiencies.

Usually this is in at least one place but often many places including funding, systems, tools and resources, staff and leadership.  You’ll run business from a place of scrappy endurance, constantly trying to put a finger in the dam before it bursts. Some actually succeed at plugging all the holes.  You know what happens to those that don’t.

Make sure you build a business like a champ.

3 – Ready

No start-up is truly ready when it starts.  No business in operation is truly ready to go to the next level.  Just like becoming a parent, you are never ready for your first child, you just do it and figure out what works and what doesn’t work. Its always a game of vision, priority, sacrifice, and investment.

4 – Customers

You need customers and you know you must have a product or service to address that customer.

But beyond that, what do you know about your customer? Start-ups and even mature businesses often do not know their best customer or how to reach them. It’s something that takes shape over time as you experience sales, growth, and what makes your customers happy. It’s experience in a natural way of doing business.  Some companies are more conscious and involved in knowing and finding their best customers than others.

You would be wise to know your customer as soon as possible (and attract more of them). And by all means, please know the value of your customer.

5 – Losers

Both literally and metaphorically, companies are led by losers, misfits, egomaniacs and castaways.

Some call it entrepreneurial others call it rebellion.

The truth is that the leaders in business have drawn a line and decided to go their own way against the grain and disrupt things.  Many of those losers do not adapt, learn, and grow and they indeed fulfill their loser status however a good number reveal to themselves and the world around them that they are winners and set a standard of excellence.  We are all fighting to win, but rarely start as winners – the world is built for losers so the odds are already stacked against you. (controversial thought isn’t it?!)

6 – Core Values

An organization does not have core values, it adopts them. 

Core values come from people and specifically from founders, owners and leadership. 

The natural state of an organization is to be neutered of core values. As in, to not claim core values at all. this often happens because a misconception that core values are an academic exercise or that maintaining core values causes conflict with human resources.  Companies (most leaders) want to “win” not maintain values and often see values as a detriment to success.

You should know that truly great companies have core values, hire with core values in mind, and direct their company by their values. It’s never too early to know what you stand for.

7 – Purpose

An organization must stand for something, a greater good of some sort.

A company without purpose will only work for worldly reasons of greed, power and success.  While those motivations have been proven to work and can be seen in Forbes, Inc Magazine and many other sources, they are the exception not the rule. Enron and countless others illustrate what happens when the purpose of the organization is lost.

While money is good, profit is necessary, “to make money and get rich” is not a sustainable purpose.

Make sure you have a greater good.

8 – Harmony

Both internally and externally, business lack harmony and are in a constant state of vibration.

There is a ripple effect within your business that creates a state of flux and constant stress and struggle.  This inner disruption ripples out into the marketplace to customers, vendors, and competitors. People sense it when they speak to you.

You’ll want to iron our the wrinkles so you can focus on your best work. If all the other seven things are in place, you’re likely to experience perfect bliss!

Ugly is choice!

As odd as it may sound, don’t let your ugly business stop you from living your dream.

Just make sure you address the issues and constantly work to improve it.

I’ve been there myself and discovered some truths along the way.

So what do you say? Got an ugly business?

(photo credit)

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"Finally, brothers, whatever is true, whatever is honorable, whatever is just, whatever is pure, whatever is lovely, whatever is commendable, if there is any excellence, if there is anything worthy of praise, think about these things." - Philippians 4:8 ESV